Straight insource
Straight Insource
When this global company was setting up a new mobile phone network in the UK , it came to HEROtsc to help improve the delivery of its customer services.
HEROtsc’s strategic solution was to use the network provider’s own state of the art buildings and infrastructure. However, HEROtsc also provided up to 100 service and sales specialists on a daily basis, under the guidance of HEROtsc management.
This team established and delivered a successful sales and service function over 18 months. This solution helped this organisation to establish itself and become the UK leading brand it is today.