Smart Sales® is a holistic methodology and set of tools developed by HEROtsc that delivers sales improvements, improves the customer experience and makes a genuine contribution to your bottom line.

We do this through the application of:

• Our unique applied analytics and data engineering expertise to profile your prospect database that guarantees improved acquisition volumes by 25% and reduces data costs by at least 15%
   
• Our campaign design team can ensure that the customer message is appropriate and delivered appropriately depending on individual customer profiles – we don’t do generic
   
• Our Smart People programmes where we recruit, develop and retain the best people through the HEROtsc Management University programmes
   
• Our Smart Execution methodologies ensuring best of breed delivery
   
• Our comprehensive network of delivery centres in the UK
   
• Our unparalleled commercial frameworks that have been designed to ensure that our focus is your focus

To find out how we do it call us on 01324 575 000 or email newbusiness@herotsc.co.uk

 SMART Sales® Methodology

Our Smart Sales® customers are established organisations, proven in the market, and recognise the importance of retaining and growing their customers.As a esteemed corporate,

• You have an established and trusted brand and reputation
   
• Your products and services are innovative and competitive
   
• You’ve invested in your above the line marketing
   
• You’re prepared to invest to keep your existing customers for longer

Our customers are facing challenges and questions, as mentioned below, and through Smart Sales® we are able to bring solutions that deliver the outcomes they are looking for

• You know your prospective customers are out there, but how do you identify and interact with them?
   
• How can you know in advance what they want and need, and how best to deliver this for them?
   
• How do you prevent ‘wasted’ marketing spend (the 50% that doesn’t work!)
   
• How do you know which sales channel to use, and when?
   
• How do you prevent your customers from switching to your competitors
   
• How can you deliver great customer experience and brand advocacy whilst at the same time lowering costs.

We work with recognised brands who understand the importance of their customers: