HEROtsc is one of the leading players in the BPO & Customer Management Solutions arena. The products and services offered cut across several industry verticals, providing operational excellence and deep industry and functional knowledge to critical business processes. HEROtsc services customers in various industries with key focus on Telecom, Media & Entertainment, Banking and Financial Services and Energy & Utilities Industry.

Our strategic aim is to further develop these key business process industry platforms to provide full BPO services to these verticals, while gaining market-share in areas such as Retail & Public Sectors.

We offer Smart Range of Solutions namely- SMART Sales^® SMART Serv^® and SMART Receivables™  that run on our proprietary & proven SMART methodologies and expertise which help our clients grow their market share, building customer loyalty & increase NPS, while  minimising operational costs and increasing profitability.

The key sectors being serviced are: