HEROtsc - Learning & Development
HEROtsc - Learning & Development

Learning and Development

At HEROtsc, it’s our people who make us so successful. So we maintain a culture of excellence in learning and development from which everyone benefits – our people, our managers and our clients.

We know that exceptional customer service and sales can only be delivered by highly trained and motivated staff. That’s why we place such great emphasis on the support and development of all TSC people.

At HEROtsc, we use the Scottish Quality Management System (SQMS) to continually monitor and improve the quality of our training. There’s no doubt that this structured self assessment develops greater motivation and increased satisfaction among our people.

We offer consistent and effective coaching of employees, through formally documented sessions and assessments, which are linked to our performance management system, QCoach.

Services
We provide a comprehensive range of customer contact solutions across the entire customer lifecycle...
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Industries
We provide full CRM solutions across the following industry sectors:
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Why HEROtsc?
We are experts in delivering a differentiated & valued customer experience. Find out how we can help your business...
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Careers
We truly believe that our people give HEROtsc its competitive edge. That is why we invest heavily in recruiting, developing and retaining staff.
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