Sales Enquiries 01324 575 000
Full Buyout and Management
Full Buy-Out and Management of Client Operation
For one of Europe’s largest mobile network providers, HEROtsc has provided highly complex solutions for customer service call centres, which were proving difficult and costly to operate.
Over six months, HEROtsc purchased the call centre environments, buildings and technology from this organisation. We then transferred across 600 staff onto our payroll and implemented our own policies and procedures.
Ultimately, HEROtsc has taken over complete responsibility for maintaining and improving the quality of customer service delivered. HEROtsc now delivers best-in-class performance results – and at a greatly reduced cost.
For one of Europe’s largest mobile network providers, HEROtsc has provided highly complex solutions for customer service call centres, which were proving difficult and costly to operate.
Over six months, HEROtsc purchased the call centre environments, buildings and technology from this organisation. We then transferred across 600 staff onto our payroll and implemented our own policies and procedures.
Ultimately, HEROtsc has taken over complete responsibility for maintaining and improving the quality of customer service delivered. HEROtsc now delivers best-in-class performance results – and at a greatly reduced cost.
