HEROtsc's Innovative Added Value Services Tailored to the Needs of the Financial Sector

Click here to download the PDF version of this FS white paper.

This document is the first of three papers describing our class leading service offerings to the Financial Service Markets in outsourcing.

1. “Carve Out” – the acquisition of existing in-house Contact Centre assets and people under TUPE. Covered by this paper.
   
2. Debt Collections - raising your current conversion rate performance by at least 2% points
   supported with an aggressive risk and reward scheme, proving our commitment and ensuring we deliver.
   
3. Customer Retentions – raising your current conversion rate performance by at least 2% points supported with an aggressive risk and reward scheme, proving our commitment and ensuring we deliver.