CEO Speaks
Contact Centre to Customer Management Services Innovator: An Epic Journey for HEROtsc
HEROtsc's CEO, David Turner shares his thoughts on the current state of the contact centre industry and how HEROtsc has produced impressive results in terms of performance, business and staff retention and growth – despite the economic downturn.
Click here (PDF) to view David's impressions of the year that was, and the success factors that are driving the company forward.
HEROtsc's CEO, David Turner shares his thoughts on the current state of the contact centre industry and how HEROtsc has produced impressive results in terms of performance, business and staff retention and growth – despite the economic downturn.
Click here (PDF) to view David's impressions of the year that was, and the success factors that are driving the company forward.
