Awards
Awards

2010
Finalist - Corporate Social Responsibility Award - European Call Centre Awards 2010

Finalist - Contact Centre Manager of the Year - European Call Centre Awards 2010

Finalist - Customer Experience of the Year - Customer Contact Association Excellence Awards 2010

Finalist - Young Professional of the Year - Customer Contact Association Excellence Awards 2010

Finalist - Professional of the Year, Team Leader - Customer Contact Association Excellence Awards 2010

Winner - Most Outstanding Business Achievement in 2010 - Falkirk Herald Business Awards 2010

Winner - Best Large Business - Falkirk Herald Business Awards 2010

Finalist - Best Recruitment Strategy - Recruiter Awards 2010

2009
Highly Commended - Best Outsourcing Partnership: HEROtsc & Vodafone. 2009 CCA Excellence Awards

Commmended - Best Innovation Strategy:  Lifestyle Shifts. 2009 CCF European Call Centre Awards

2006
Winner of the European Call Centre Awards - 2006 'Best Outsource Relationship'.

Solutions
We provide a comprehensive range of customer contact solutions across the entire customer lifecycle...
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Sectors
We provide full CRM solutions across the following industry sectors:
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Careers
We truly believe that our people give HEROtsc its competitive edge. That is why we invest heavily in recruiting, developing and retaining staff.
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