2010
Finalist - Corporate Social Responsibility Award - European Call Centre Awards 2010
Finalist - Contact Centre Manager of the Year - European Call Centre Awards 2010
Finalist - Customer Experience of the Year - Customer Contact Association Excellence Awards 2010
Finalist - Young Professional of the Year - Customer Contact Association Excellence Awards 2010
Finalist - Professional of the Year, Team Leader - Customer Contact Association Excellence Awards 2010
Winner - Most Outstanding Business Achievement in 2010 - Falkirk Herald Business Awards 2010
Winner - Best Large Business - Falkirk Herald Business Awards 2010
Finalist - Best Recruitment Strategy - Recruiter Awards 2010
2009
Highly Commended - Best Outsourcing Partnership: HEROtsc & Vodafone. 2009 CCA Excellence Awards
Commmended - Best Innovation Strategy: Lifestyle Shifts. 2009 CCF European Call Centre Awards
2006
Winner of the European Call Centre Awards - 2006 'Best Outsource Relationship'.