HEROtsc was formed in 1994 with a vision to provide best-in-class contact centre services and technology solutions. Since then, HEROtsc has expanded quickly to create nine contact centres throughout UK, bringing employment to rural communities.

Our commitment to excellence has established HEROtsc as UK's fastest growing contact centre company and a leading provider of highly innovative business solutions and services, for which we have won many awards. In 2005, HEROtsc moved into England with the acquisition of it’s Dearne Valley operation.

In 2007 TSC was acquired by the HERO group and together with its modern contact and business outsourcing centre in Gurgaon, near New Delhi, India, we now provide a variety of voice and BPO services to India, the USA, Australia as well as the UK markets.

In 2010 HEROtsc further expanded it operations by opening its eighth centre in Warrington. Following by the opening of the nineth contact centre in Derby in 2012.

HEROtsc
1 Central Park Avenue
Central Business Park
Larbert,
Falkirk
FK5 4RX
Registered in Scotland No. SC14656.

HEROtsc is the trading name of Telecom Service Centres Ltd which is a part of the HERO group of companies

HEROtsc are members of the following organisations

- Customer Contact Association (CCA) www.cca.org.uk
- Direct Marketing Association (DMA)  www.dma.org.uk 
- Professional Planning Forum (PPF) www.planningforum.co.uk

ISO Accredited

• ISO9001
• ISO14001
• ISO18001
• ISO27001